Service 08 / 08

Ongoing Support & Maintenance

We keep your digital products secure, current and running smoothly.

Website MaintenanceSoftware UpdatesTechnical SupportBackups & Monitoring
Overview

Why it matters

Launch is just the beginning. Our support and maintenance plans keep your website, store or app secure, fast and up to date — with backups, updates, monitoring and a friendly team ready to help whenever you need a change.

  • Peace of mind that your site is protected
  • Fewer emergencies and less downtime
  • Small changes done quickly
  • A long-term partner who knows your system
What's included

Everything you need, done right

01

Regular updates

Core, theme and plugin updates applied and tested safely.

02

Backups

Automatic backups so your site can be restored quickly.

03

Uptime monitoring

We watch your site around the clock and act fast if it goes down.

04

Security checks

Malware scans, firewall rules and vulnerability fixes.

05

Performance tuning

Ongoing speed optimisation to keep pages loading fast.

06

Technical support

Content changes, fixes and help when you need it.

What we look after

We keep it running, you keep growing

Support for everything we build — and for sites and systems built by others.

Discuss your project
01

WordPress care

Safe updates, plugin management, backups and security hardening for WordPress sites.

02

Online store maintenance

Keep products, payments and checkout working smoothly, especially during sales.

03

Bug fixes & troubleshooting

Broken layouts, forms or features found and fixed quickly.

04

Malware clean-up

Hacked site? We remove malware, restore your site and close the security holes.

05

Content updates

Send us new text, images or pages and we update your site for you.

06

App updates

Keep mobile apps compatible with new Android and iOS versions.

How it works

From first call to launch

01

Health check

We audit your site or app and fix urgent issues.

02

Plan setup

We set up backups, monitoring and an update schedule.

03

Ongoing care

We maintain, update and secure everything each month.

04

Monthly report

You receive a summary of work done and site health.

Tools & technology

Built with tools we trust

WordPress cPanel Cloudflare UptimeRobot Wordfence Git
FAQ

Support & Maintenance questions

Still curious? Email info@zyntax.lk or send us a message below.

Yes. We start with a health check, fix any problems, then add it to a maintenance plan.

We aim to reply within an hour during working hours, and treat outages as top priority.

We clean the malware, restore from a safe backup where needed and harden security to prevent it happening again.

If your website is important to your business, yes — regular updates and backups prevent most costly problems.

Contact

Let's talk about Support & Maintenance

Tell us what you need and we'll send a free, no-obligation quote — usually within an hour.

I'm interested in
Budget

Chat with us We reply fast